Help Center
Guidance for using MaintainSafe: account access, training, certificates, and support. If you can’t find what you need, contact us and we’ll help.
Getting started
Create an account, browse courses, and begin learning at your own pace.
Account & login
Troubleshoot login issues, reset your password, and update your profile details.
Courses & learning
Access course content, track progress, and continue where you left off.
Certificates
Certificates are available after completion. Download and store them for audits and compliance records.
Teams & organisations
For councils and teams, MaintainSafe supports enrolments and tracking so managers can monitor completion.
Support
Get answers quickly via FAQs, or contact us directly for account, course, or certificate support.
Policies & legal
Review how we handle personal data and the terms that apply when using the platform.